At Benna The Team, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or use our real estate services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, national ID (if needed for transactions), and address.
- Property Interests: Types of properties you're looking for, preferences, and inquiry history
- Browsing Data: IP address, browser type, device information, and pages visited on our site.
- Transactional Data: Information related to buying, selling, or renting properties through our services
How We Use Your Information
We use the information we collect for purposes such as:
- Responding to your inquiries and offering property recommendations.
- Processing transactions (e.g., sales, leases, agreements).
- Sending marketing updates, property alerts, and newsletters (only with your consent).
- Improving our website, services, and customer experience.
- Complying with legal obligations (e.g., anti-fraud checks, tax compliance).
Data Sharing and Disclosure
We may share your information with:
- Trusted partners (e.g., legal advisors, mortgage brokers, government entities) involved in your property transaction.
- Service providers who assist us in operating the website or conducting business (e.g., hosting providers, email platforms).
- Legal authorities when required to comply with the law, protect our rights, or enforce our policies.
- We never sell your personal data to third parties.
Data Storage and Protection
- We use secure servers, firewalls, and data encryption to protect your information.
- Only authorized staff have access to personal data, and we follow strict internal security policies.
- Your data is stored only as long as necessary to fulfill the purpose it was collected for, or as required by law.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or deletion of your data.
- Opt out of marketing communications at any time.
- Withdraw consent to data use where applicable.
- To exercise your rights, contact us at: [email protected]
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors without parental consent.
External Links
Our website may link to external websites. We are not responsible for their privacy practices and encourage you to read their policies separately.
Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new "Effective Date". Continued use of our services means you accept the updated policy.